This privacy statement applies to www.rayjus.com and other technology resources owned and operated by Rayjus Inc., including Rayjus Subsidiaries, such as mobile applications, social platforms, chat rooms, blogs and the like. This privacy statement describes how Rayjus Inc., including Rayjus Subsidiaries, collects and uses the personal information you provide on our websites. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Welcome to the online store. In order to make you feel comfortable and secure in our online store, Rayjus Inc., including Rayjus Subsidiaries, have taken numerous precautions to guard your security while making purchases online. Our goal is to make you feel as comfortable shopping here. For each visitor to our web site, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
What information is being collected?
When you visit Rayjus.com or any other websites operating under Rayjus Inc., you may be asked to provide us with personally identifiable information in order for us to provide you with the products or services that you have requested. For example, when you order a product, we may ask you to become a registered user of our web site, during which you will be asked for your name, shipping and billing addresses, your e-mail address, and your credit card number or other payment-related information. If you request our newsletter or send an inquiry to us, we will also store a record of your request along with your e-mail address. In addition, our Web servers track various technical details about your visit, such as your computer's IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you. We use this information to monitor and improve our resources as well as personalize your experience.
When you order a gift certificate you are given the opportunity to include the name and a message for the party receiving the gift certificate. This information is only captured as part of this specific order process and is not stored.
Our web site may include links to other web sites whose privacy practices may differ from those of Rayjus Inc. and Rayjus Subsidiaries. If you submit personally identifiable information to any of those web sites, your information is governed by their privacy statement. We encourage you to carefully read the privacy statement of any web site you visit.
How is the personally identifiable information being used?
The personally identifiable information we collect is used to provide the products and services that you have requested. It is also used to improve the content of our web site, to notify you of problems with your requests. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
With whom do we share your personally identifiable information?
In order to operate this web site and in order to provide you with the products and services you have requested, we occasionally need to share information with third parties. We may transmit your personally identifiable information to service providers who assist us with processing orders, shipping products to you, processing your payment information and sending you e-mails and newsletters. We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Statement. Some of those organizations may have their own Privacy Statements which may give you additional protections, so you are encouraged to read those statements when presented to you. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.
We use software tools and service providers to help us gather and analyze information about our customers (anonymous traffic, and from time to time, individual user activity) on our web site. They are not permitted to use your personally identifiable information for any secondary purposes.
How do I access, update, or delete my personally identifiable information?
If you are a registered user of the web site, you can manage many aspects of your registration information. For security reasons, however, some parts of your personally identifiable information may not be changed online and may require you to call or write to us in order to verify your identity before such changes can be made. To request that we no longer use your information to provide our services, please contact us via our Sales department e-mail address.
If you prefer to manage your personally identifiable information via other means, you may contact us by postal mail at:
1302 Spruce St. Unit C
Morris, Illinois 60450
What information will be disclosed if required by law?
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
What are cookies and how do we use them?
If you provide us with your e-mail address, you may receive messages about your order status, issues regarding the operations of this Web site, and other companies with operational relationships to Rayjus Inc., including Rayjus Subsidiaries.
If you provide us with your postal address, you may receive periodic catalogs from us, or other notices containing information about new products and services or upcoming events. If you do not wish to receive postal mailings from Rayjus Inc., including Rayjus Subsidiaries, please let us know by calling, sending an e-mail, or writing to us at the above postal address. Please provide us with your exact name and postal address and state which lists you wish to be removed so that we can be sure your information is omitted from future mailing lists.
We will request your telephone number and if you provide it, you may receive telephone contact from us with information regarding your orders or requests for information. We do not sell or rent phone numbers.
What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control?
Rayjus Inc., including Rayjus Subsidiaries, values your business and is committed to doing everything possible to make our online ordering process secure.
Secure Ordering Process
We currently process all order payments by credit card or check by mail. Customers will shop on our site and add items they like to their cart. We will provide you with product types, options, like size and color, and show you the tax and shipping costs. When you're happy with your selections, you will proceed to checkout where you will be taken to a payment page showing their order on the secure site. To pay by credit card, they fill out the easy payment form. Your customers see a payment confirmation page that they can print for their records. They'll also receive a confirmation email.
All of your information is protected by SSL, with an encryption of the highest level commercially available as data encryption is critical.
If you are still unsure of giving your credit card over the Internet, please feel free to phone your order to us. For telephone ordering or assistance, please call 1-815-513-5583.
If you have any further question regarding your online security, please contact us at 1-815-513-5583 or e-mail our Sales department.
In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our Web site. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child's information, we will immediately undertake to delete that data from our records.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.